What are your hours?
We are open for walk-in painters the following days and times:
Sunday 1-6 pm
Monday 11 am-7 pm
Tuesday CLOSED
Wednesday and Thursday 11 am-7 pm
Friday and Saturday 11 am-8 pm
Please plan to arrive at least one hour before closing so you will have enough time to create your masterpiece!

Are you open for painting on holidays?
We are open six days a week, including most holidays. We are closed every year on Thanksgiving, Easter and Christmas Eve/Day in order to allow staff time to spend time with their own families. We have limited hours on Halloween, Independence Day and New Year's Eve as well. In the event of inclement weather, we may choose to close depending on conditions. Please call the studio on these days before coming to paint or pick up pieces. We also post updates on our Facebook page in these situations as well.

How much does it cost?
Well, that depends on the piece you choose to paint. We do NOT charge a studio fee or any fees for glazing and firing your artwork. You pay just the price of the piece plus tax. We have pieces ranging from $10 all the way up to $130 depending on the size and complexity of the piece. Click on the "Available Pieces" tab to see some of the ready to paint pieces we offer.

What payment methods do you accept?
While cash is the preferred payment method, we are able to process credit cards, debit cards and mobile device payments (Apple Pay/Google Pay). We cannot, however, accept personal checks. For in-studio purchases, a minimum purchase price of $10 is required to process credit/debit cards or mobile device payments (Apple Pay/Google Pay). For payments made over the phone, there is a $3.00 convenience fee - to avoid this fee, please pay in person at the studio during regular business hours.

Do I need to make an appointment?
We are a walk-in studio, so you do not need an appointment to come paint a piece of pottery from our shelves. If you have a larger party (8 or more painters) it is helpful if you let us know in advance so we can better prepare for your visit. Advance registration is required for wheel classes and clay workshops, however, as these are only offered on specific dates/times.

How long does it take to get my pieces back?
Our standard processing time is one week. For example, if you paint on a Thursday, your pieces will be glazed, fired and ready for pick-up the following Thursday anytime after 1:00 pm. This gives staff time to unload the kiln when they arrive for the day. Many times we are able to offer a faster processing time (depending on the current schedule of pieces waiting to be fired) which will get your pieces processed in 3-4 days instead of the standard week. The fee for this "quick fire" service is an additional $5.00 per item you are wanting to have rushed. Please check with a staff member when you arrive to be sure we are able to offer this service.

Will you call me when my pieces are ready to be picked up?
We will NOT be calling you when your pieces are ready to be picked up after being processed in our kiln. The only reason we would call you is if we are unable to have your pieces ready in the standard seven days. Just know that unless we call you, your items will be fired and waiting to be picked up one week after you painted. 

How long will my pieces be held at the studio?
Our studio has limited storage space and we want your pieces to remain in excellent condition. For this reason, finished pieces need to be picked up within 30 days of the pick up date written on the receipt at time of purchase.  Any unfinished pottery pieces that have been left to work on again before firing (works in progress) have a 30 day maximum hold beginning the date the piece was started. Unpainted items created during a pottery wheel class or clay hand-building workshop will be held for 30 days from the promised "return to paint" date. Once these wheel/clay pieces have been painted and processed in our kiln, the 30 day hold period for pick-up applies. Pottery (finished or unfinished) is considered abandoned if it has been left at the studio past the 60 day hold period. These pieces cannot be recovered and will not be replaced in any form.  

What if I'm "not very creative"?
Can't draw a straight line to save your life? Not to worry! We have stencils, tapes, stickers, and transfer paper available for your use. Our staff is happy to assist you as you create a one of a kind masterpiece. Not sure where to start? We have many sample pieces around the store that you can use as inspiration, or check out one of our Pinterest boards for some fun paint-your-own-pottery ideas.

Are my pieces safe to eat off of?
All of our paints and glazes are non-toxic, free of lead and acid. A piece that is painted with underglaze paint is then covered in a clear over-glaze and fired which seals the item, making it food safe.

Can I bring in my own pottery to paint or be fired?
Clay pieces and bisque-ware have unique properties and we want to ensure the proper firing of each piece.  For this reason, we do not allow our customers to bring items created or purchased elsewhere to be processed in our studio. No exceptions.

Can I make my own pottery?
While many of our guests prefer to paint pieces directly from the shelves, we do offer pottery wheel  classes on certain weekends throughout the year. We also offer occasional clay hand-building workshops during which you will be taught how to assemble your own pieces. Click on the "Clay Workshop Events" tab for additional information and pricing.

Can I schedule a birthday party at The Pottery Room?
Absolutely! Painting pottery is such a fun way to celebrate a birthday. For more information about booking a birthday party, click on the "Scheduled Groups" tab. 

Am I allowed to bring food or drinks while I am painting?
Unfortunately, the oils from foods can damage the unpainted bisque pieces, so we ask that you do not eat while painting. A drink is acceptable - just be careful not to spill.

Can I bring my baby or toddler to paint?
Of course. We welcome children and adults of all ages at The Pottery Room. Painted pottery pieces make wonderful gifts and keepsakes for parents, grandparents, teachers, and friends. Our staff is available to help you and your little ones create a special hand-print or foot-print piece if you'd like. Younger children do need close supervision, so please keep them near you at all times so items in the store are not accidentally damaged. For the safety of your child, we do not allow children under the age of 15 to be left unattended at our studio while painting or attending classes. 

Do you sell gift cards?
A gift certificate is an excellent gift for any occasion. Gift certificates can be purchased at the studio for any desired amount. Gift certificates do not expire but cannot be replaced if they are damaged or lost. Unable to come to the studio or live out of town? We are happy to mail a gift certificate to you or a recipient of your choosing. We do charge a $3.00 convenience fee for payment over the phone and an additional $1.00 to cover postage/handling. 

If you have any additional questions, feel free to call 931-503-3024, email, or send us a message on Facebook.